Doubletree By Hilton Hotel London - Marble Arch, London

My stay at the hotel had its ups and downs. The location was fantastic, right by Marble Arch and within walking distance to Hyde Park and Oxford Street, making it so convenient for shopping and sightseeing. The staff, from the reception desk to the concierge, were all very courteous and welcoming. However, there were some issues with the room allocation that caused delays and inconveniences. The dining experience was a letdown, especially for a Hilton property, but the service did try to address our concerns. Overall, a decent stay with some notable positives and negatives.

The hotel has a perfect central location near Oxford Street and walking distance to Hyde Park and other attractions. The rooms, although small and in need of refurbishing, have poor lighting but are bearable for the price. The staff's service is lacking motivation despite the convenient location. The dining experience, especially breakfast, is disappointing with little variety. However, the hotel's proximity to major shopping areas is a plus.

From the moment I arrived at DoubleTree by Hilton, the staff made me feel very welcome. However, the room was tiny and didn't provide the comfort I expected. As a Hilton Honors member, I won't be returning to this hotel.

I had a mixed experience at the hotel. The location was great, close to the main shops and with a nice decor in the room. The service was good with courteous staff, but there were noise issues in the rooms and a bit of a disappointment in the dining options.